RENEW YOUR MEMBERSHIP and FAQs

By renewing online you are helping to reduce the workload for our volunteers and the expense for our organization,
THANK YOU!

Members may renew their memberships in their member profiles.

• Please log in by clicking the member icon at the upper right of this page.
• Once logged in, click the icon again to reveal the profile menu.
• Click on "View Profile"
• If your membership renewal is due, a link to renew will show under "Renewal due on...". Click this link and fill out the required fields.

FAQs

When I make an online inquiry, am I talking to a machine or a real person?
We use a "Membership Management" utility to help us with our online tasks. Although many notifications are automated, they are reviewed, received and answered by volunteers Ruth (general inquiries), Mike (technical inquiries), Kathryn (membership inquiries) and Michelle (rentals inquiries).

How safe is my profile information?
We treasure you as a benefactor and kindred spirit. We only ask for the info we need to keep in touch with you AND WE WILL NOT SHARE IT. 

How do I log in?
If you have forgotten your password, enter a guess at it. This will prompt us to send you a new one.
1) Click on the blue profile button with the human silhouette in the upper right corner of any page.
2) Fill out the required fields, including the security verification puzzle
You will be directed back to the page you started from and the blue profile button will now offer you a menu and member-only pages will show in the site menu.
Logging In- Visual Tutorial (public .pdf)
NEED HELP? Contact our Volunteer Webmaster

How can I change my contact information?
1) Click on the blue profile button with the human silhouette in the upper right corner of any page.
2) Click on "View profile"
3) Click on the blue "EDIT PROFILE" button
4) Correct the information in the appropriate field
5) Click the blue "SAVE" button
Edit Profile- Visual Tutorial (member .pdf)
NEED HELP? Contact our Volunteer Webmaster

How can I get a password or change my present one?
1) Click on the blue profile button with the human silhouette in the upper right corner of any page.
2) Click on "Change password"
3) Complete the 3 required fields
4) Click the blue "SAVE" button
5) You will receive an email with your new password
Edit Password Visual Tutorial (member.pdf)
NEED HELP? Contact our Volunteer Webmaster

How do I renew my membership?
1) Click on the blue profile button with the human silhouette in the upper right corner of any page.
2) Click on "View profile"
3) If your membership renewal is due, you will have a blue RENEW button in your profile. Click on it
4) You can check and update your profile information at this step. Otherwise click the blue UPDATE AND NEXT button to continue.
5) Review and confirm your payment
6) You will be taken to our secure online payment utility to enter your credit card information and complete your renewal.
Renew Membership- Visual Tutorial (member.pdf)
NEED HELP? Contact our Volunteer Membership Manager

How can I renew my membership above the base fee?
We are unable to process memberships on the old range of rates system, but if you wish to continue your membership at your old rate, please renew at the base price and use our online donation page to donate your contribution. We would love to acknowledge your generous contribution in our newsletter!  Donate
NEED HELP? Contact our Volunteer Membership Manager